Fēnxiǎng – Privacy Policy
This Privacy Policy explains how Fēnxiǎng collects, uses, discloses, and safeguards your personal information when you use our platform. We are committed to protecting your privacy and ensuring that your personal information is handled securely. Please take a moment to read this Privacy Policy to understand our practices.
1. Information We Collect
We collect information that you provide directly to us when you use our platform. This includes:
- Personal Information: Your name, email address, phone number, postal address, and payment information.
- Profile Information: Your measurements, style preferences, and rental history.
- Communications: Any communication you have with us, including emails and customer support inquiries.
- Usage Information: Information about how you use our platform, such as browsing history, rental choices, and interactions with the website.
2. How We Use Your Information
We may use the collected information for various purposes, including:
- Providing and Improving our Services: To facilitate rentals, process transactions, and enhance user experience.
- Personalization: To tailor your experience, recommend relevant fashion items, and improve our offerings.
- Communication: To send you updates, promotional materials, and respond to your inquiries.
- Security: To protect against fraudulent or unauthorized activities.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Information Sharing
We do not sell or disclose your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party partners who help us operate our platform and provide services.
- Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred.
- Legal Obligations: To comply with legal obligations, enforce our terms, or respond to lawful requests.
4. Your Choices
- Account Information: You can update your account information and preferences at any time.
- Communications: You can opt-out of receiving promotional emails by following the instructions in the email.
- Cookies: You can set your browser to refuse cookies, but this may limit your ability to use certain features of our platform.
5. Security
We employ appropriate security measures to protect your personal information from unauthorized access, disclosure, or use. However, no data transmission over the internet is completely secure.
6. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices. We will notify you of any material changes by posting the updated policy on our platform.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at help@fenxiang-hk.com
By using our platform, you consent to the terms of this Privacy Policy.